In any successful business all internal and inter department communication is of vital importance when striving to ensure all messages are acted on and all missed phone calls are returned. Previously these messages may have been jotted down on pieces of paper and simply left on a person’s desk or at worst put straight into the bin. This is unreliable, open to flaws, very time consuming and also requires the message taker to leave their desk.

Using Close it: Reception Manager a message can be taken from any person in any office anywhere in the world and within seconds it will be in front of the required person or people. No need for paper, no need to walk from desk to desk. The advantages of a web based solution allow remote workers or multi-site business’s to operate seamlessly as if all staff were based together.

Close it: Reception Manager provides a complete suite of reports and dashboards to give all levels of management vital metrics on how their staff members are using the system. Using these performance metrics managers can accurately monitor and then improve the customer experience for all departments in the business.

Close it: Reception Manager has been developed to work seamlessly along side all DMS and CRM systems.